Telephone System for Office

Archive for June, 2010

At present, world telephone systems and services are very
important. People need efficient telephone services for both
official as well as domestic use. Lets have a detailed look
into various aspects related to office telephone services.

The office telephone systems will allow their users to use
similar external phone lines and not individual phones. They
are designed for multiple phone users who are at a single
particular location. These office telephone services help in
saving money as they are very cost effective in comparison to
the other telephone systems.

PBX phone system The PBX (private branch
exchange) phone systems are systems that are specifically
created from the business point of view. The PBX system is
designed to build a network between all the users who exchange
the external phone lines. The PBX system is more suitable for
medium and small size business organizations or companies.
These phone systems are very cost effective as they allow the
few external lines to be shared by the all the users, rather
than all the individuals using their own individual lines.

Using a PBX system, it has become easy to reach anyone
within the telephone system by just dialing three or four digit
extension numbers. There are also some additional features in
the PBX system including, reminders, voicemail along with
forwarding option, screen call options and screen display
options. The PBX office system is also capable of greeting and
answering clients with auto-generated messages. There is an
option for live call transfers in the system as well.

Automated attendant The automated attendant
is a telephone system accessory. It can answer telephone calls
by creating an automatic message electronically. The automated
attendant prompts the caller to route through series of menu.
Also the voice mail system is associated with the automated
attendant system. An automated call distributor (ACD), a
telephone system accessory helps to route all the incoming
calls from a set of extensions and efficiently handles them.
The ACD is mainly used in inquiry offices or call centers,
where ACD can process different incoming calls
simultaneously.

Computer Telephone Integration The
application of computer telephony integration (CTI) is very
broad. It is used to connect phone system with computer. With
the help of the CTI it is easy to retrieve data from the
incoming calls and reprocess them for business purpose.

KSU-Key system unit There is another
important office telephone service called KSU-Key system unit.
It contains features like voice mail, extension dialing and
call forwarding. The VoIP system helps users to put the voice
information in digital format with the help of the Internet.
So, now you can use this information pack on office telephone
services, to get the best communication facility at your office
place.